Jean-Marc Bellaiche spoke at the World Retail Congress 2024, which inspires and brings together over 800 retail leaders every year, and whose theme this year was "High Performance in Retail".
« The experience in a 50,000sqm store must be the same as in my mother's 14sqm store when I was a teenager: in 14sqm you say hello, you smile, you meet your customers and you accompany them personally. In the world of department stores, there are stores for a few, stores for everybody and then there's Printemps, which is your store! »
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